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Shep Tech’s One on One Computer + Tech Help

Anyone can sign up for 30 minute blocks of one-on-one tech assistance. PLEASE NOTE: THIS IS NOT A CLASS

PLEASE NOTE: THIS IS NOT A CLASS

How it Works:

Be on time and be prepared - bring your documents/info, glasses, etc.
Pack your patience - it's technology
Need to reschedule your appointment? Call to cancel the day before
Can Assist With:

Creating a new email account/email basics
ebooks/eReaders
Basic browsing/computer navigation
Basic cellphone or tablet use and overview (how to text, how to take pictures, change settings, etc.)
Basic app/software overview
General internet instruction and research beyond Google
Using library electronic resources

Cannot Assist With:

Repairing broken, locked, or infected devices/apps
Repairing/Restoring email accounts or email managers
Setting up brand new devices
Entering sensitive information for you (e.g. credit card information, social security number, online banking, etc.)
Cannot provide medical, legal, and business advice or opinions
Keyboarding, typing, or proofreading documents
Having trouble scheduling an appointment? Call us at 202-541-6100 for help!

For reasonable accommodations, please contact the Center for Accessibility at least seven (7) days in advance at 202-727-2142 or DCPLaccess@dc.gov

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